Release notes are PDF documents that cover the new features and enhancements associated with a specific release of the product.

eICS Release Notes

In general, anyone can access product announcements to learn about the most recent new or enhanced system functions. The announcements appear in reverse chronological order, with the most recent appearing at the top.

Release

Date

Summary

4.52 Release NotesDec 2022Completed migration to Juvare Login Services. 
4.20 Release NotesOct 2022Introduced text message consent management and several resolutions. 
4.19 Release NotesJun 2022Resolved issues with authentication provider syncing and iOS mobile device notification sounds. 
4.18 Release NotesMay 2022Enhanced contact upload and report. Resolved issue that affected phone numbers with recent area code changes.
4.17 Release NotesMay 2022Enhanced incident messaging and facilities. Resolved synchronization of incidents between eICS and EMResource. 
4.16 Release NotesFeb 2022Introduced response options to email and text notifications, targeted response options, and domain notification variables. 
Dec 2021

Enhanced features around facility contacts and contact lists.

Sep 2021Enhanced features around consent for text messaging.
Jul 2021

Introduced the use of objective templates as Job Action Sheets.

May 2021Introduced pagination on Resource Requests and Incident Messages.
4.11 Release NotesApr 2021Introduced new email addresses, self assignment of Facility Staff Limited, and filtering contacts by role.
4.10 Release NotesFeb 2021Enhanced resource requests.
4.8 Release NotesJan 2021Added new filters on the Activity Log Report. Introduced Juvare Login Services.
4.7 Release NotesDec 2020Introduced Juvare Notifications (aka Ad-hoc Notifications) premium add-on.
4.6.2 Release NotesOct 2020Introduced protected personal information.
Sep 2020Introduced hierarchical levels into the structure of incident management for the Coordinated Response module. Added new filtering capability to the Incident Event Log. 
Jul 2020Enhanced the capabilities associated with the Event Log tab on the Incident Dashboard to improve overall solution performance. Added the ability to send Resource Requests to Juvare Exchange. Resolved performance issue. 
Jun 2020Updated Facility types to sync with JX facility types and updated field requirements for incident locations shared with JX. Updated account settings and added hierarchical permissions. Resolved performance issues. 
May 2020Created new text (SMS) delivery option and added security message for email and text delivery. Added new template for domain notifications and streamlined Plan Summary options. Updated account settings and resolved performance issues.
Mar 2020Improved display time for the Event Log screen, updated system response across multiple incident screens, and resolved issues impacting ICS Chart tab functionality.
Feb 2020Updated the configuration for creating new accounts ad modified the format of After Action Reports for FEMA compatibility.
4.4.2 Release NotesDec 2019Updated the Contact Profile to Optimize Notifications.
4.3.5 Release NotesSep 2019Improved text and voice notifications.
4.3 Release NotesJul 2019Introduced Juvare Exchange, the first-of-its-kind collaborative incident management network, and updated the create incident process.
4.2 Release NotesApr 2019Added OpenID External Authentication and PIN Login for mobile.
4.1 Release NotesDec 2018Introduced new HVA features and Coordinated Response for mobile.
4.0 Release NotesOct 2018Introduced Coordinated Response add-on, with resource requests, as well as Juvare Branding. Improved HVA accuracy by including external incidents.

3.11 Release Notes

Jun 2018

Added HVA Report for Groups and other enhancements to improve usability.

3.10 Product Announcement

Mar 2018

Improved the HVA dashboard and reports, added Event Log entry types, and introduced the ability to disable incident notifications and sort objectives with the "not started" status.

3.9 Product Announcement

Jan 2018

Introduced the Hazard Vulnerability Analysis (HVA) tool, and updated the display and/or selection of Improvement Plan items, contacts on the depth chart, and end-incident notifications.

3.8 Product Announcement

Oct 2017

Completed updates and enhancements to simplify processes such as adding objectives to the After Action Reports for drills, uploading contacts, and differentiating active versus inactive groups.

3.7 Product Announcement

Sep 2017

Completed enhancements to objectives, in Planning and Response, and added options to the configuration of voice notifications at the facility level.

3.6 Product Announcement

Jul 2017

Added features and improvements on objectives, including templates, identification numbers, commenting on status updates, and custom statuses. Also updated the Incident Objectives Report, After Action Report, map icons, and aspects of group messaging. Added the Objective Status History Report.

3.5 Product Announcement - Addendum

Mar 2017

Improved incident messaging with a new message notification, message subject, message counter, and converting a message into an objective.  

3.5 Product Announcement

Mar 2017

Introduced the After Action Report and allowed Domain Administrators to add their details to the Contact Us window. 

3.4 Product Announcement

Dec 2016

Upgraded how Library and Incident documents are handled and adjusted the default assignment of incident objectives.

3.3 Product Announcement

Sep 2016

Added photographic attachments to messages and transitioned to the client hub for product support.

3.2 Product Announcement

Jul 2016

Added the Facility Staff Limited role and a voice notification improvement.

3.1 Product Announcement

May 2016

Enhanced Plan copy options, including the option to copy candidates from one plan to another; added the character count to incident description fields; converted new areas of the system to the proposed new user interface; and included a comparison of the existing and new interfaces.

3.0 Product Announcement

Jan 2016

Introduced the proposed new user interface and applied to a subset of these features in the Planning area; enhanced how event information is displayed on the incident dashboard Event Log.

Ad-Hoc Notifications Plug-In Release Notes

Release

Date

Summary

1.30 Release NotesJan 2022Completed various enhancements.
1.29 Release NotesDec 2021Enhanced features related to viewing notification recipients and sorting notifications.
1.27 Release NotesOct 2021Completed various enhancements.
1.26 Release NotesFeb 2021Introduced an antivirus scan for enhanced security.
1.23 Release NotesAug 2021Enhanced features related to sent notification archives. 
1.22 Release NotesJul 2021Completed various enhancements.
1.21 Release NotesJul 2021Introduced test notifications and recorded voice messages.
1.20 Release NotesJun 2021Enhanced features related to notification type, stopping a notification, and displaying the sender name.
1.19 Release NotesMay 2021Introduced follow-up notifications and other improvements. 
1.18 Release NotesMay 2021Enhanced features related to notification templates and reports.
1.17 Release NotesApr 2021Introduced email attachments and canceling scheduled notifications.
1.16 Release NotesApr 2021Introduced email as a delivery method and the escalation delivery process.
1.14 Release NotesFeb 2021Introduced notification validity, preview, and recipient selection. 
1.13 Release NotesFeb 2021Introduced notification templates and various user experience improvements.